詢價車

Key Stakeholders

Shareholder/Investor

Key stakeholders	Importance to the Company	Key concerns	Communication channels / frequency	Communication results
Institutional shareholders / investors (including directors)	Shareholders are the providers of the Company’s capital. The Company shall protect shareholders’ rights and interests and treat all shareholders fairly, ensuring that they are fully informed of, able to participate in, and entitled to decide on material corporate matters.	• Economic performance	Contact window: Audit Office	1. Shareholders’ meeting shareholding attendance rate above 80%.
		• Corporate governance	Tel.: (06)3840890	2. One institutional investors’ conference held.
		• Risk management	Shareholders’ meeting / annually
		• Regulatory compliance	Market Observation Post System / as needed
		• Information security protection

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Stakeholders	Importance to the Company	Key concerns	Communication channels / frequency	Communication results
Customers	Customers are the main source of the Company’s revenue. Product quality, safety and after-sales service are the Company’s top commitments to customers. Maintaining a high level of customer satisfaction helps the Company continuously earn customers’ recognition.	• Sustainability	Contact window: Marketing Department	Annual year-end customer satisfaction survey.
		• Regulatory compliance	Tel.: (06)3840890
		• Operating performance	Irregular customer visits or phone calls
		• Manufacturing	Customer satisfaction survey / annually
			Phone, e-mail / as needed

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Stakeholders	Importance to the Company	Key concerns	Communication channels / frequency	Communication results
Suppliers / contractors / subcontractors	The Company maintains long-term, positive interactions with supply partners, and our products and services rely on the stable supply of raw materials from numerous suppliers.	• Sustainable supply chain	Contact window: Administration Department	1. Annual supplier evaluation questionnaire.
		• Green procurement	Tel.: (06)3840890
		• Energy conservation and carbon reduction	Irregular supplier visits or phone calls
			Supplier evaluation questionnaire / annually

Stakeholders	Importance to the Company	Key concerns	Communication channels / frequency	Communication results
Employees	Employees are the key driving force of the Company’s operations. The Company is committed to creating a safe workplace that supports employees’ physical and mental well-being and diverse development.	• Ethics and integrity	1. E-mail and written correspondence	1. Labor-management meetings / 8 times per year
		• Operating performance	2. Labor-management meetings / once per quarter	2. Grievance channels established and in operation
		• Compensation and benefits	3. Grievance channels and hotline	—
		• Labor-management relations	—	—
		—	—	—
		—	—	—

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Stakeholder	Description	Key concerns	Contact window	Communication method / frequency
Government	Communication with government agencies is not only a basic requirement for regulatory compliance, but also key to the Company’s sound development, obtaining policy support and building social trust.	Regulatory compliance Sustainability	Contact window: Audit Office Tel.: (06)3840890	1. Regular filings and reports 2. Inspections and guidance in accordance with regulations

Stakeholder	Description	Key concerns	Contact window	Communication method / frequency
Local communities	Local communities help build mutual trust, foster community support and shared prosperity, and enhance corporate image.	Community relationship management Participation in local events	Contact window: Administration Department Tel.: (06)3840890	Sponsorship of 10 local events.

Stakeholder	Description	Key concerns	Contact window	Communication method / frequency
Media	The media voice the public’s comments and suggestions regarding the Company, encouraging us to continuously improve.	• Community relationship management	Contact window: Audit Office	1. One shareholders’ meeting held.
		• Social welfare / public interest	Tel.: (06)3840890	2. One institutional investors’ conference held.
			Media interviews / as needed
			Press conferences / as needed

Stakeholder	Description	Key concerns	Contact window	Communication method / frequency
Academia	Through collaboration with academia, the Company strengthens its research and innovation capabilities and promotes the sharing of professional research knowledge.	Social welfare / public interest Joint research projects	Participation in academic seminars / as needed	Participation in 5 academic seminars.

Stakeholder	Description	Key concerns	Contact window	Communication method / frequency
Non-governmental organizations	Industry associations and other non-governmental organizations assist the Company with non-operating matters (e.g., industry information exchange).	• Corporate governance	Participation in association meetings / as needed	1. Participation in at least one association meeting each year (irregular schedule).
		• Ethics and integrity	Company website / as needed
		• Product responsibility	Phone
		• Regulatory compliance	E-mail
			Written correspondence